Money Simply Matters Limited is committed to protecting your personal information provided to us via our web sites. Please read this Privacy Policy carefully as it contains important information about the use of any information you provide. This Privacy Policy explains what information Money Simply Matters Limited collects about you, and how we use your information, including setting out the circumstances where Money Simply Matters Limited can provide it to third parties.

Information Collection and Usage;
In order to respond to your questions and fulfil your requests you agree that personal information about you and your partner (where applicable) such as your name, address, e-mail address and telephone number is gained directly from you with your express consent. You also agree that we may should it be required by your specific plan collect further personal information about you via your creditors as authorised by the “Letter of Authority”. Additional information will also be gained during the management of your “Debt Management Plan”.

We may use this information to respond to your requests or to contact you via mail, e-mail or phone to inform you of new products, services or promotions we may offer.

When you request our services or submit content to this site, we may need to contact you for the additional information required to process or fulfil your order and/or request. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process your order or fulfil your requests. You also hereby grant to Money Simply Matters Limited the right to exchange any information provided by you between Money Simply Matters Limited affiliates for the purposes mentioned before.

In certain cases your enquiry may be passed to a partner company for processing where Money Simply Matters Limited assesses that the partner will be able to provide better advice directly given your individual circumstances.
In addition to the personal information that you may provide us, this website may use technology that lets us collect certain technical information like your Internet protocol address, your computer's operating system, your browser type, traffic patterns and the address of any referring Web sites.

Money Simply Matters Limited does not actively market to children, and we never knowingly ask a person under 18 years of age to divulge personal information.

If our policy on information collection or uses changes, we will notify by posting the revised Privacy Policy here.

Visitor identification;
From time to time, information may be placed on your computer to allow us to identify you. This information is commonly known as "cookies". By showing how and when our visitors use this Site, this information can help us to continue to improve our Site. We will only use cookies to view information on your hard drive that was put there by a cookie from this Site. The use of cookies is an industry standard and many web sites use them. Cookies are stored on your computer and not on this Site. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits.

Access to Information;
Users have a right to view all information held about them and/or request that it be destroyed. This right is granted under the Data Protection Act. Such requests should be made in writing to our Data Protection Manager at our registered company address. If you require copies of any information we hold about you then we will charge you a fee of £10.00 for this information.

Security;
Please note that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system or technology is completely safe, "tamper" or "hacker- proof", Money Simply Matters Limited has endeavoured to take appropriate measures to prevent and minimize risks of unauthorized access to, improper use and the inaccuracy of your personal information.
If you receive further information or offers form Money Simply Matters Limited by email please be aware you are solely responsible for the security of your personal computer and every reasonable precaution must be taken to ensure no unwanted access to the information is allowed. If your computer is lost, stolen or otherwise breached then you must contact us immediately.

Please be aware that we may record and monitor calls as part of our training practices.